What Data We Collect and Why
We collect the information you provide when creating an account — your name, email address, mobile number and any identity documents needed for wallet verification. When you make a deposit or withdrawal through bKash, Nagad or Rocket, our system logs the transaction reference and amount so
-
1
we can resolve disputes and keep your account wallet accurate. We also collect device and browser data automatically — IP address, session timestamps and app interaction logs — to protect against unauthorised access and to keep the platform running smoothly on mobile. We do not sell
-
2
your data to advertisers or unrelated third parties. We may share limited data with payment processors like bKash, Nagad and Rocket strictly to complete your transactions, and with fraud-prevention services operating under confidentiality agreements. Cookies on our site track session state and login continuity across devices;
-
3
you can manage cookie preferences through your browser settings. Eligibility to use q99bet and the protections available to you depend on your local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.